What if I bought my tickets/parking directly from Chicago Fire FC?
Any full season, partial season, exclusive deals, and/or group tickets or parking will be relocated to a similar location for the relocated match at SeatGeek Stadium. You’ll receive a follow-up email notifying you when your tickets are available to be viewed and managed once they’re ready. 
For members who receive complimentary parking at Soldier Field, there will be no cost for parking for these matches at SeatGeek Stadium. Non-member parking will be available, with rates to be confirmed at a later date.
What if I bought single match tickets/parking from Ticketmaster.com or on a third-party resale site (SeatGeek, StubHub, etc)?
All single game retail sales purchased on Ticketmaster.com or resale tickets/parking purchased from third-party sites will be refunded by your original point of sale. If you do not receive confirmation of a refund, please reach out to your original point of sale’s customer service for resolution. 
What if I'm a premium ticket holder – where will my premium seating be located to? Will my hospitality package change?
All premium ticket holders will be receiving communication directly from their premium ticket representatives with additional details regarding their seating locations and hospitality. 
What if I’ve already resold my tickets?
All resold tickets from the original Soldier Field event will be rolled back to the seller’s account. The purchaser will be refunded through their original point of sale. The original point of sale will deduct the money earned from the reseller. However, once the tickets are relocated to SeatGeek Stadium, you’ll be able to resell the tickets again, if desired.  
What if I’ve already transferred my tickets/parking?
Your transferred tickets will be returned to you and then switched for seats at SeatGeek Stadium. Once your new SeatGeek Stadium tickets are made available to you, you’ll be able to transfer them to your guest(s) again, if desired.  
Will I be able to exchange my relocated tickets, if I’m a member?
Absolutely! The normal member exchange rules will apply, once your tickets are made available at the relocated event(s) at SeatGeek Stadium. 
What if I’m unable to make the match at SeatGeek Stadium? Can I get a refund?
There are no refunds or exchanges on any of our tickets, which is standard across the industry for live sports and entertainment events and is covered in our Ticketing Terms and Conditions. Ticket holders can resell their tickets once they’ve been relocated to SeatGeek Stadium and made available in your account.