Chicago Fire FC recently announced a venue change for the Club’s home matches on September 7 versus D.C. United and September 28 versus Toronto FC. Due to conflicts at Soldier Field with the Chicago Bears’ 2024 NFL schedule, the September 7 and the September 28 matches will be held at SeatGeek Stadium in Bridgeview, Ill.
Ticket Information
All ticket sales for the September 7 match versus D.C. United and the September 28 match versus Toronto FC have been paused and will officially go back on sale on Friday, June 21. Current ticket holders for September 7 and September 28 will have these matches temporarily frozen on their accounts as the Club works to relocate these seats to SeatGeek Stadium. All fans who purchased their tickets directly from the Chicago Fire will be guaranteed comparable seating locations at SeatGeek Stadium.
Ticket holders for September 7 and September 28 who purchased their tickets from third-party resale sites or from Ticketmaster.com will be refunded by the original point of sale and can repurchase for the new event once it goes on-sale to the public. Any questions regarding tickets or refunds should be directed to the original point of sale.
Chicago Fire Season Ticket Members and Premium Seating Ticket holders will be receiving additional communication directly from their ticket representatives. 
Frequently Asked Questions
What if I bought my tickets/parking directly from Chicago Fire FC?
Any full season, partial season, exclusive deals, and/or group tickets or parking will be relocated to a similar location for the relocated match at SeatGeek Stadium. You’ll receive a follow-up email notifying you when your tickets are available to be viewed and managed once they’re ready. 
For members who receive complimentary parking at Soldier Field, there will be no cost for parking for these matches at SeatGeek Stadium. Non-member parking will be available for pre-purchase at $35 and will be available on matchday at $40.
What if I bought single match tickets/parking from Ticketmaster.com or on a third-party resale site (SeatGeek, StubHub, etc)?
All single game retail sales purchased on Ticketmaster.com or resale tickets/parking purchased from third-party sites will be refunded by your original point of sale. If you do not receive confirmation of a refund, please reach out to your original point of sale’s customer service for resolution. 
What if I'm a premium ticket holder – where will my premium seating be located to? Will my hospitality package change?
All premium ticket holders will be receiving communication directly from their premium ticket representatives with additional details regarding their seating locations and hospitality. 
What if I’ve already resold my tickets?
All resold tickets from the original Soldier Field event will be rolled back to the seller’s account. The purchaser will be refunded through their original point of sale. The original point of sale will deduct the money earned from the reseller. However, once the tickets are relocated to SeatGeek Stadium, you’ll be able to resell the tickets again, if desired.  
What if I’ve already transferred my tickets/parking?
Your transferred tickets will be returned to you, and then switched for seats at SeatGeek Stadium. Once your new SeatGeek Stadium tickets are made available to you, you’ll be able to transfer them to your guest(s) again, if desired.  
Will I be able to exchange my relocated tickets, if I’m a member?
Absolutely! The normal member exchange rules will apply, once your tickets are made available at the relocated event(s) at SeatGeek Stadium. 
What if I’m unable to make the match at SeatGeek Stadium? Can I get a refund?
There are no refunds or exchanges on any of our tickets, which is standard across the industry for live sports and entertainment events and is covered in our Ticketing Terms and Conditions. Ticket holders can resell their tickets once they’ve been relocated to SeatGeek Stadium and made available in your account.
For assistance with your tickets or to contact a Chicago Fire ticket representative, call 888-MLS-FIRE or reach out to tickets@chicagofirefc.com.