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All Chicago Fire FC tickets are digital (mobile only).

Mobile Entry is the easiest and safest way to access tickets to your events - your mobile phone is your ticket. Tickets cannot be printed or emailed as PDFs. Screenshots are prohibited.

Please make sure you download and transfer a ticket to all members of your party via your smartphone, prior to arriving at Soldier Field.

Access via Chicago Fire FC Mobile App

The official Chicago Fire FC app now has a more seamless way to access your tickets via Ticketmaster Account Manager. In addition, the app will grant you access to the latest breaking news, videos, and season ticket holder discounts.

Download the Chicago Fire FC App via the Apple App Store or Google Play

  • Click "Tickets" on the bottom toolbar.
  • Click "View My Tickets"
  • Click Sign in to Chicago Fire if you’re a season ticket holder, purchased via Chicago Fire FC Account Manager, or through a Chicago Fire Sales Rep
  • Click Sign In to Ticketmaster if you purchased your tickets via Ticketmaster.com

Access via Chicago Fire Account Manager on any Mobile Web Browser

To view and manage your tickets on your smartphone via Chicago Fire Account Manager on any mobile web browser, follow the steps below.

  • Your confirmation email will contain a link to view your tickets from your smartphone's browser, which can be scanned for entry.
  • Using your smartphone, click on the "View Mobile Ticket" link in your confirmation email.
  • Log in to your Chicago Fire FC Account Manager.
  • Click on the game you are attending under "My Events".
  • Click on your ticket to be scanned for entry, or click the checkbox on the ticket(s) you wish to transfer to other members of your party attending the game.

We encourage you to then tap on "Save to Phone", "Add to Apple Wallet", "Save to Google Pay", "Save to Passbook", whatever language your device uses, to save the ticket in your smartphone's wallet for later use and easy access when you arrive at the stadium.

Access via Ticketmaster.com

To view and manage your tickets on your smartphone via Ticketmaster.com follow the steps below.

  • Open the Ticketmaster App or visit Ticketmaster.com using your mobile internet browser.
  • Sign in to your Ticketmaster account, then tap on My Events to locate your order.
  • Tap you order to view you tickets for entry or click the transfer button on the ticket(s) you wish to transfer to the other members of your party attending the game.

We encourage you to then tap on "Save to Phone", "Add to Apple Wallet", "Save to Google Pay", "Save to Passbook", whatever language your device uses, to save the ticket in your smartphone's wallet for later use and easy access when you arrive at the stadium.

Frequently Asked Questions

Why doesn’t my digitally walleted ticket have a bar code?

This is normal. As a part of our contactless entry, your walleted ticket does not require a traditional barcode to be scanned for entry.

Why can't I print my tickets at home anymore?

Chicago Fire FC are dedicated to providing a contactless ticketing experience for the safety of staff and fans.

What do I do if don’t have a smartphone or tablet? How am I going to get into the game?

Please stop by any Box Office Customer Service Window for assistance, starting 3 hours prior to the match, on match day. A representative can look up an order by seat location or by the email address used to make the purchase. A representative can escort you to the gate with their smartphone and provide you with a Seat Locator to guide you to your seats.

Will you offer printed tickets at the box office?

No, we do not offer printed tickets at the box office. Any tickets delivered by the box office will be SMS texted to your smartphone. If you do not have a smartphone, a representative can escort you to the gate with their smartphone and provide you with a Seat Locator to guide you to your seats.

What about season tickets?

All Chicago Fire FC tickets are digital. This will provide contactless entry into the stadium. Please contact the Season Ticket Services department at seasonticketservices@chicagofirefc.com if you have any questions.

Will fans still be able to forward their tickets to guests with PDF/print-at-home?

Ticket purchasers will no longer be able to forward tickets as PDFs.

Can I resell my mobile tickets?

Yes, mobile tickets can be resold (some exceptions apply). Ticketmaster is the only Verified Resale partner of Chicago Fire FC.

I forwarded mobile tickets to a friend who can't make it to the game. Can I cancel the transaction and send them to someone else?

You can cancel the forward as long as the recipient has not accepted the tickets. If the recipient has already accepted the tickets, he/she must forward them to you. Once you have accepted the tickets, you are free to forward them along to someone else or use them yourself.

Can I have multiple tickets on a single phone for one game?

We encourage you to transfer a ticket to each person in your party. Yes, you can have multiple tickets on your smartphone; however, all fans must then enter at the same time and be in line together. You will be able to swipe right through all of the tickets you have for that game.

Can I use a screenshot of my ticket to enter the stadium?

No. Screenshots of tickets or any ticket produced by an unauthorized source will not be accepted.