Terms & Conditions | Ticketing

CHICAGO FIRE FC STADIUM

SEASON TICKET DEPOSIT TERMS & CONDITIONS

Updated June 16, 2025

By signing below, submitting payment and/or checking the applicable box where indicated, you and any person or entity acting on your behalf or who you are acting on behalf of (“You” or “Your”) agree to comply with the policies and procedures regarding deposits established by Chicago Fire Football Club, LLC and/or Chicago Fire Stadium, LLC from time to time (collectively, “we,” “our,” or the “Club”), including the following terms and conditions (collectively, “Deposit T&Cs”):

A deposit provides You with priority consideration for the purchase of certain season tickets for the 2028-29 Chicago Fire FC season, during which home games are anticipated to be played at a new stadium in the city of Chicago (the “Stadium”).
You must be at least 18 years of age to make a deposit pursuant to these Deposit T&Cs. By making a deposit, You represent, warrant and covenant that You are at least 18 years of age and that You shall abide by these Deposit T&Cs, including the Club’s Privacy Policy. The Club may require any purchase be subject to, and conditioned upon, execution of a separate license agreement between You and the Club. If we determine that You are in violation of any of our terms and conditions, which may include, without limitation, any “ticketback” or similar language accompanying Your tickets or available at Ticketing Terms, we reserve the right, without any liability to You, to immediately cancel all relevant deposits, tickets and/or suite or premium space leases and take further actions. The Club reserves the right to refuse to accept or cancel any deposit in its sole and absolute discretion. These Deposit T&Cs may be amended by the Club from time to time upon notice to You (email is sufficient) and in such an event shall be binding on You.
A deposit fee of Nineteen Dollars and 97/100 cents ($19.97) per Supporters Section seat, Fifty Dollars ($50.00) per general seat and/or One Hundred Dollars ($100.00) per premium seat is required to secure Your priority consideration. If You become a purchaser of a then offered season ticket, Your deposit will be applied towards such purchase. The Club’s acceptance of payment for the deposit from You does not grant any rights including, but not limited to, the right to purchase tickets. Ticket brokers and other resellers are not eligible for any privileges referenced hereunder. The Club reserves the right to cancel or revoke any deposits where, in the Club’s sole determination, the submission of a deposit is for the primary purpose and intent of reselling tickets on the secondary market.
You acknowledge and agree that specific seat locations cannot be determined at this time and will be based upon availability at such time as tickets become available. Making a deposit does not guarantee that You will have the opportunity to purchase seats in specific seating locations, within a specific seating category (e.g., lower-level seats or upper-level seats), or that a certain price will be available to You. The Club makes no guarantee that You are receiving “first priority” access.
Your deposit may only be used towards the purchase of season tickets or a suite or other premium space lease in accordance with these Deposit T&Cs. Deposits expire at the conclusion of the first Major League Soccer, L.L.C. (“MLS”) season played by Chicago Fire FC at the Stadium and do not “roll over” to subsequent seasons. Deposits may not be used for any other purchases unless otherwise agreed to by the Club in writing. Submission of a deposit hereunder does not grant You priority to purchase any other ticket offerings from the Club (e.g., partial or single match ticket plans, suites, premium spaces). Partial and/or single match ticket plans are subject to availability and are offered on a first-come-first-served basis. Submission of a deposit hereunder does not give You any right or privilege to any tickets or spaces for any other event at the Stadium or any other location, including without limitation, concerts, exhibitions, or postseason matches played by Chicago Fire FC or any of its affiliate teams. The deposit, or purchase of tickets, for other events at the Stadium, if offered by the Club, shall be subject to the terms and conditions as set forth, from time to time, by MLS, the Club or the event/concert promoter published in connection with such subsequent offer.
If You do not purchase at the time of offer by the Club, You will lose Your priority for the purchase above and Your other benefits otherwise granted hereunder.
By placing a deposit, You will have the opportunity to select certain seats for season tickets once locations are available], at all times subject to availability.
Tickets in Your account will be made available to You on the date selected by the Club in its sole discretion and by any then-current method of ticketing, which may be digital and/or mobile only (i.e., only available on Your smart phone).
We will charge You a fee if Your payment instrument is not honored or cannot be processed, even if Your payment is honored on subsequent presentment. The fee is $10 if the returned payment amount is between $50.01 and $300, $40 if the returned payment amount is between $300.01 and $800, and up to 3% of the payment amount if the returned payment amount exceeds $800. Any payment that is ten (10) or more days delinquent is subject to a fee of up to 3% of the overdue amount. Failure to correct a declined or expired method of payment within forty-eight (48) hours or the failure to adhere to any applicable payment terms shall entitle the Club, in its sole discretion, to cancel Your deposit.
You may not sell, assign, or otherwise transfer Your deposit reservation or any other rights under these Deposit T&Cs without the prior written consent of the Club. Any such sale, assignment or transfer shall be void and shall not be recognized or honored by the Club. In the event of a breach or violation by You of these Deposit T&Cs or provision by You of any false, inaccurate, or misleading information, the Club shall have the right to immediately revoke all privileges granted hereunder. The Club further reserves the right to request additional or alternate evidence of identity or to require You to pay in person.
ANY DISPUTE OR CLAIM RELATED TO, OR ARISING FROM, THESE DEPOSIT T&CS SHALL BE RESOLVED BY MANDATORY, CONFIDENTIAL, FINAL AND BINDING ARBITRATION. YOU AND CLUB EACH AGREE THAT ALL DISPUTES SHALL BE ARBITRATED ON AN INDIVIDUAL BASIS AND EACH WAIVES ANY RIGHT TO LITIGATE ANY SUCH DISPUTE OR CLAIM IN ANY COURT, WHETHER AS AN INDIVIDUAL, CLASS OR COLLECTIVE CLAIM, AND WAIVES ANY RIGHT TO ARBITRATE ANY SUCH DISPUTE OR CLAIM AS A CLASS ACTION, REPRESENTATIVE ACTION, OR CLASS ARBITRATION. IF YOU DO NOT CONSENT TO THIS CLAUSE, YOU MUST NOT SUBMIT A DEPOSIT. THIS CLAUSE IS GOVERNED BY THE FEDERAL ARBITRATION ACT.SHOULD ANY CURRENT OR FUTURE DISPUTE, CLAIM OR CAUSE OF ACTION RELATED TO THESE DEPOSIT T&CS ARISE INVOLVING THE CLUB OR ANY OF ITS AFFILIATES, LAND OWNERS, LICENSORS, LICENSEES, OWNERS, EMPLOYEES OR CONTRACTORS (“IMPACTED PERSON”),YOU SHALL SEND A WRITTEN NOTICE DESCRIBING THE ISSUE (A “DISPUTE NOTICE”) TO CFFC, 1 N. DEARBORN, SUITE 1300, CHICAGO, IL 60602, ATTN: LEGAL DEPARTMENT. YOU AND IMPACTED PERSON AGREE TO MAKE A GOOD-FAITH EFFORT TO RESOLVE THE DISPUTE FOR AT LEAST 60 DAYS (THE “NEGOTIATION PERIOD”) FOLLOWING RECEIPT OF A DISPUTE NOTICE. IF YOU AND IMPACTED PERSON CANNOT RESOLVE THE DISPUTE WITHIN THE NEGOTIATION PERIOD, THE DISPUTE SHALL BE RESOLVED BY MANDATORY, CONFIDENTIAL, FINAL AND BINDING ARBITRATION HELD BEFORE A NEUTRAL, SINGLE ARBITRATOR IN CHICAGO, ILLINOIS CONDUCTED BY NATIONAL ARBITRATION AND MEDIATION IN ACCORDANCE WITH NAM RULES. ANY AND ALL ISSUES RELATING OR PERTAINING TO ARBITRATION OR THIS CLAUSE, INCLUDING THE THRESHOLD QUESTION OF ARBITRABILITY OR THE ENFORCEABILITY OR VALIDITY OF THIS CLAUSE, SHALL BE DELEGATED TO THE ARBITRATOR SELECTED PURSUANT TO THIS CLAUSE.
These Deposit T&Cs shall be governed by and construed in accordance with the laws of the State of Illinois. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE PARTIES WAIVE ANY RIGHT TO A JURY TRIAL. IN NO EVENT SHALL THE CLUB BE LIABLE FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, INDIRECT OR EXEMPLARY DAMAGES OF ANY KIND, OR ANY DAMAGES BEYOND THE VALUE OF THE DEPOSIT.
The Club shall have no liability and no obligation to refund any deposits if the Club is prevented, prohibited, or impaired from offering any tickets or hospitality at the Stadium for the 2028-29 Chicago Fire FC season for any reason (including, but not limited to, construction delays). The Club shall also have no liability and no obligation to refund any deposits if You are unable to use Your purchased tickets or spaces for any reason or fail to purchase when made available by the Club. The Club shall also have no liability as a result of any fact or circumstance beyond the Club’s control, including, without limitation, rain, fire, flood, other acts of nature, acts of God, acts of war or terrorism, federal, state, or local governmental orders or restrictions, pandemics (including COVID-19), epidemics, severe threats to public health and safety, lockouts, strikes, labor disputes, work stoppage, unavoidable accident, legal restrictions, electronic or electrical interference, telecommunications difficulties, system failure, technical failure, failure of any third party system or product, decisions by MLS or the City of Chicago, threats to player safety including field quality and any other cause. ONCE A PURCHASE IS MADE OR LEASE IS SIGNED, NO CANCELLATIONS, REFUNDS OR ADJUSTMENTS WILL BE GRANTED UNDER ANY CIRCUMSTANCES.
You represent, warrant and covenant to the Club that: (i) You have executed these Deposit T&Cs freely, fully intending to be bound by the terms and provisions contained herein; (ii) You have full power and authority to execute, deliver, and perform all obligations stated hereunder; (iii) You are duly authorized and empowered to enter into these Deposit T&Cs by and on behalf of Yourself and/or the company listed on the invoice; (iv) all information submitted by You to the Club herein is truthful, accurate and complete; and (v) You have the authority to authorize the charges to Your credit card and waive all right to dispute the same.
You authorize the Club to use information provided by You for the purpose of contacting You with respect to Your deposit, to provide special offers, to ask for feedback and for any other related reason. Certain communications, pertaining to the administration of Your purchase, the fulfillment, management or administration of benefits or exclusive rights and offers, and/or to communicate about specific events, renewals, account updates, and legally required messaging and disclosures are collectively considered “Account Administrative Communications.” You hereby consent and agree to receive all Account Administrative Communications and further acknowledge and agree that continued receipt of Account Administrative Communications is a required component to maintain a valid deposit. If You amend Your privacy settings, email or text receipt preferences, or the like in a manner which prevents the receipt of Account Administrative Communications, the Club shall not be liable if said You subsequently miss necessary information regarding Your deposit, including the communication of deadlines. You further authorize the Club to share personal and non-personal information with the Club’s ticketing agents for the purpose of servicing Your account. The Club may additionally use non-personal and non-personally identifiable information of a biographical or demographic nature as pooled with the same or similar data from other individuals for the purpose of analysis, to improve the service, systems and products offered by the Club. By submitting a deposit, You opt in to receive promotional emails and, subject to applicable laws, calls from the Club and MLS, which may include the promotion of partner products or services, unless You subsequently opt-out of receiving such emails by following the information contained therein.
The terms of these Deposit T&Cs are severable. In the event any provision of these Deposit T&Cs is held illegal or unenforceable, such provision shall be severed, shall be inoperative, and may be replaced or modified by the Club with a similar term which complies with existing law. In such case, the remaining terms and conditions shall not be affected, and, provided that the fundamental terms and conditions of these Deposit T&Cs remain legal and enforceable, the remainder of these Deposit T&Cs shall remain operative and binding.

YOU HEREBY AGREE TO THESE DEPOSIT TERMS AND CONDITIONS, TO PAY THE DEPOSIT IN FULL, AND IF YOU ARE PAYING VIA A CREDIT OR DEBIT CARD, YOU HEREBY AUTHORIZE THE CLUB TO CHARGE YOUR CARD AS SET FORTH HEREIN. YOU UNDERSTAND AND AGREE THAT SUBSEQUENT CHARGES WILL BE MADE TO YOUR AUTHORIZED CARD/ACCOUNT IN ASSOCIATION WITH YOUR PURCHASE AND ANY ADDITIONAL EXPENSES.

CHICAGO FIRE FC STADIUM

PREMIUM SPACE DEPOSIT TERMS & CONDITIONS

A deposit provides You with priority consideration for the lease of a suite or other premium space for the 2028-29 Chicago Fire FC season, during which home games are anticipated to be played at a new stadium in the city of Chicago (the “Stadium”).
You must be at least 18 years of age to make a deposit pursuant to these Deposit T&Cs. By making a deposit, You represent, warrant and covenant that You are at least 18 years of age and that You shall abide by these Deposit T&Cs, including the Club’s Privacy Policy. The Club may require any purchase be subject to, and conditioned upon, execution of a separate license agreement between You and the Club. If we determine that You are in violation of any of our terms and conditions, which may include, without limitation, any “ticketback” or similar language accompanying Your tickets or available at Ticketing Terms, we reserve the right, without any liability to You, to immediately cancel all relevant deposits, tickets and/or suite or premium space leases and take further actions. The Club reserves the right to refuse to accept or cancel any deposit in its sole and absolute discretion. These Deposit T&Cs may be amended by the Club from time to time upon notice to You (email is sufficient) and in such an event shall be binding on You.
A non-refundable deposit fee of Five Hundred Dollars ($500.00) per suite or premium space is required to secure Your priority consideration. If You become a purchaser of a then offered Club suite or premium space lease, Your deposit will be applied towards such purchase. The Club’s acceptance of payment for the deposit from You does not grant any rights including, but not limited to, the right to purchase a Club suite or premium space. Ticket brokers and other resellers are not eligible for any privileges referenced hereunder. The Club reserves the right to cancel or revoke any deposits where, in the Club’s sole determination, the submission of a deposit is for the primary purpose and intent of reselling tickets on the secondary market.
You acknowledge and agree that specific suite or premium space locations cannot be determined at this time and will be based upon availability at such time as tickets become available. Making a deposit does not guarantee that You will have the opportunity to lease a particular suite or premium space, or that a certain price will be available to You. The Club makes no guarantee that You are receiving “first priority” access.
Your deposit may only be used towards the purchase of season tickets or a suite or other premium space lease in accordance with these Deposit T&Cs. Deposits expire at the conclusion of the first Major League Soccer, L.L.C. (“MLS”) season played by Chicago Fire FC at the Stadium and do not “roll over” to subsequent seasons. Deposits may not be used for any other purchases unless otherwise agreed to by the Club in writing. Submission of a deposit hereunder does not grant You priority to purchase any other ticket offerings from the Club (e.g., partial or single match ticket plans, suites, premium spaces). Partial and/or single match ticket plans are subject to availability and are offered on a first-come-first-served basis. Submission of a deposit hereunder does not give You any right or privilege to any tickets or spaces for any other event at the Stadium or any other location, including without limitation, concerts, exhibitions, or postseason matches played by Chicago Fire FC or any of its affiliate teams. The deposit, or purchase of tickets, for other events at the Stadium, if offered by the Club, shall be subject to the terms and conditions as set forth, from time to time, by MLS, the Club or the event/concert promoter published in connection with such subsequent offer.
If You do not purchase at the time of offer by the Club, You will lose Your priority for the purchase above and Your other benefits otherwise granted hereunder.
By placing a deposit, You will have the opportunity to enter into a season-long suite or other premium space lease, at all times subject to availability.
Tickets in Your account will be made available to You on the date selected by the Club in its sole discretion and by any then-current method of ticketing, which may be digital and/or mobile only (i.e., only available on Your smart phone).
We will charge You a fee if Your payment instrument is not honored or cannot be processed, even if Your payment is honored on subsequent presentment. The fee is $10 if the returned payment amount is between $50.01 and $300, $40 if the returned payment amount is between $300.01 and $800, and up to 3% of the payment amount if the returned payment amount exceeds $800. Any payment that is ten (10) or more days delinquent is subject to a fee of up to 3% of the overdue amount. Failure to correct a declined or expired method of payment within forty-eight (48) hours or the failure to adhere to any applicable payment terms shall entitle the Club, in its sole discretion, to cancel Your deposit.
You may not sell, assign, or otherwise transfer Your deposit reservation or any other rights under these Deposit T&Cs without the prior written consent of the Club. Any such sale, assignment or transfer shall be void and shall not be recognized or honored by the Club. In the event of a breach or violation by You of these Deposit T&Cs or provision by You of any false, inaccurate, or misleading information, the Club shall have the right to immediately revoke all privileges granted hereunder. The Club further reserves the right to request additional or alternate evidence of identity or to require You to pay in person.
ANY DISPUTE OR CLAIM RELATED TO, OR ARISING FROM, THESE DEPOSIT T&CS SHALL BE RESOLVED BY MANDATORY, CONFIDENTIAL, FINAL AND BINDING ARBITRATION. YOU AND CLUB EACH AGREE THAT ALL DISPUTES SHALL BE ARBITRATED ON AN INDIVIDUAL BASIS AND EACH WAIVES ANY RIGHT TO LITIGATE ANY SUCH DISPUTE OR CLAIM IN ANY COURT, WHETHER AS AN INDIVIDUAL, CLASS OR COLLECTIVE CLAIM, AND WAIVES ANY RIGHT TO ARBITRATE ANY SUCH DISPUTE OR CLAIM AS A CLASS ACTION, REPRESENTATIVE ACTION, OR CLASS ARBITRATION. IF YOU DO NOT CONSENT TO THIS CLAUSE, YOU MUST NOT SUBMIT A DEPOSIT. THIS CLAUSE IS GOVERNED BY THE FEDERAL ARBITRATION ACT.SHOULD ANY CURRENT OR FUTURE DISPUTE, CLAIM OR CAUSE OF ACTION RELATED TO THESE DEPOSIT T&CS ARISE INVOLVING THE CLUB OR ANY OF ITS AFFILIATES, LAND OWNERS, LICENSORS, LICENSEES, OWNERS, EMPLOYEES OR CONTRACTORS (“IMPACTED PERSON”),YOU SHALL SEND A WRITTEN NOTICE DESCRIBING THE ISSUE (A “DISPUTE NOTICE”) TO CFFC, 1 N. DEARBORN, SUITE 1300, CHICAGO, IL 60602, ATTN: LEGAL DEPARTMENT. YOU AND IMPACTED PERSON AGREE TO MAKE A GOOD-FAITH EFFORT TO RESOLVE THE DISPUTE FOR AT LEAST 60 DAYS (THE “NEGOTIATION PERIOD”) FOLLOWING RECEIPT OF A DISPUTE NOTICE. IF YOU AND IMPACTED PERSON CANNOT RESOLVE THE DISPUTE WITHIN THE NEGOTIATION PERIOD, THE DISPUTE SHALL BE RESOLVED BY MANDATORY, CONFIDENTIAL, FINAL AND BINDING ARBITRATION HELD BEFORE A NEUTRAL, SINGLE ARBITRATOR IN CHICAGO, ILLINOIS CONDUCTED BY NATIONAL ARBITRATION AND MEDIATION IN ACCORDANCE WITH NAM RULES. ANY AND ALL ISSUES RELATING OR PERTAINING TO ARBITRATION OR THIS CLAUSE, INCLUDING THE THRESHOLD QUESTION OF ARBITRABILITY OR THE ENFORCEABILITY OR VALIDITY OF THIS CLAUSE, SHALL BE DELEGATED TO THE ARBITRATOR SELECTED PURSUANT TO THIS CLAUSE.
These Deposit T&Cs shall be governed by and construed in accordance with the laws of the State of Illinois. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE PARTIES WAIVE ANY RIGHT TO A JURY TRIAL. IN NO EVENT SHALL THE CLUB BE LIABLE FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, INDIRECT OR EXEMPLARY DAMAGES OF ANY KIND, OR ANY DAMAGES BEYOND THE VALUE OF THE DEPOSIT.
The Club shall have no liability and no obligation to refund any deposits if the Club is prevented, prohibited, or impaired from offering any tickets or hospitality at the Stadium for the 2028-29 Chicago Fire FC season for any reason (including, but not limited to, construction delays). The Club shall also have no liability and no obligation to refund any deposits if You are unable to use Your purchased tickets or spaces for any reason or fail to purchase when made available by the Club. The Club shall also have no liability as a result of any fact or circumstance beyond the Club’s control, including, without limitation, rain, fire, flood, other acts of nature, acts of God, acts of war or terrorism, federal, state, or local governmental orders or restrictions, pandemics (including COVID-19), epidemics, severe threats to public health and safety, lockouts, strikes, labor disputes, work stoppage, unavoidable accident, legal restrictions, electronic or electrical interference, telecommunications difficulties, system failure, technical failure, failure of any third party system or product, decisions by MLS or the City of Chicago, threats to player safety including field quality and any other cause. ONCE A PURCHASE IS MADE OR LEASE IS SIGNED, NO CANCELLATIONS, REFUNDS OR ADJUSTMENTS WILL BE GRANTED UNDER ANY CIRCUMSTANCES.
You represent, warrant and covenant to the Club that: (i) You have executed these Deposit T&Cs freely, fully intending to be bound by the terms and provisions contained herein; (ii) You have full power and authority to execute, deliver, and perform all obligations stated hereunder; (iii) You are duly authorized and empowered to enter into these Deposit T&Cs by and on behalf of Yourself and/or the company listed on the invoice; (iv) all information submitted by You to the Club herein is truthful, accurate and complete; and (v) You have the authority to authorize the charges to Your credit card and waive all right to dispute the same.
You authorize the Club to use information provided by You for the purpose of contacting You with respect to Your deposit, to provide special offers, to ask for feedback and for any other related reason. Certain communications, pertaining to the administration of Your purchase, the fulfillment, management or administration of benefits or exclusive rights and offers, and/or to communicate about specific events, renewals, account updates, and legally required messaging and disclosures are collectively considered “Account Administrative Communications.” You hereby consent and agree to receive all Account Administrative Communications and further acknowledge and agree that continued receipt of Account Administrative Communications is a required component to maintain a valid deposit. If You amend Your privacy settings, email or text receipt preferences, or the like in a manner which prevents the receipt of Account Administrative Communications, the Club shall not be liable if said You subsequently miss necessary information regarding Your deposit, including the communication of deadlines. You further authorize the Club to share personal and non-personal information with the Club’s ticketing agents for the purpose of servicing Your account. The Club may additionally use non-personal and non-personally identifiable information of a biographical or demographic nature as pooled with the same or similar data from other individuals for the purpose of analysis, to improve the service, systems and products offered by the Club. By submitting a deposit, You opt in to receive promotional emails and, subject to applicable laws, calls from the Club and MLS, which may include the promotion of partner products or services, unless You subsequently opt-out of receiving such emails by following the information contained therein.
The terms of these Deposit T&Cs are severable. In the event any provision of these Deposit T&Cs is held illegal or unenforceable, such provision shall be severed, shall be inoperative, and may be replaced or modified by the Club with a similar term which complies with existing law. In such case, the remaining terms and conditions shall not be affected, and, provided that the fundamental terms and conditions of these Deposit T&Cs remain legal and enforceable, the remainder of these Deposit T&Cs shall remain operative and binding.