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Meet Burnham, our All-New Chat Feature on ChicagoFireFC.com

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Say hello to Burnham, our all-new online fan experience ambassador on ChicagoFireFC.com!

Introduced ahead of the 2022 MLS regular season, Burnham is here to serve you by helping you quickly track down the information you're looking for.

Interested in Fire tickets? Burnham can point you toward your ideal ticket package, must-see single games, or help you access any tickets you already have.

Want to speak with a live representative? Burnham can help you easily connect with a member of our staff, or schedule a convenient time for a follow-up appointment.

In addition, Burnham can even help you download the CFFC mobile app, get you subscribed to the Intercontinental Football Show with Arlo White and Tyler Terens, show you where to find the team on social media, and more.

Burnham can be accessed using any of the following options:

  • On any page where the red button labeled "Ask Burnham" appears on the bottom right side of your browser window, click or tap to launch a chat.
  • Select the "Chat with Us" option in the main menu bar.
  • In mobile browsers, tap the "•••" icon on the main menu bar to display more options, then locate and tap the "Chat with Us" option.
  • In the CFFC mobile app, find Burnham by tapping "More" on the bottom home page menu, then by tapping "Chat with Us" in the flyout menu that appears.

When finished chatting, be sure to select the "Enter to Win" option that appears to give us your feedback and be entered to win a pair of fieldside seats to a 2022 home match at Soldier Field!