FREQUENTLY ASKED QUESTIONS
What should my child bring to the program?
- Soccer ball (1 per player)
- Athletic attire including shin guards
- Appropriate footwear (cleats or gym shoes)
- Sufficient water and/or sports drinks. Water stations will not be available.
- Hand sanitizer
- Disposable wipes
- Face mask (1 per player)
What makes Chicago Fire FC Programs unique?
Chicago Fire FC Programs are the only programs in the Midwest that are operated by a professional football club. All programs will follow a curriculum specifically designed by soccer experts to meet the needs of youth soccer players of all ages and abilities.
What can I expect from a Chicago Fire FC Class?
Chicago Fire FC Classes offer a structured weekly experience with our professional coaching staff in alignment with the Illinois Department of Commerce’s Restore Illinois guidelines. Players will interact with their coach through a small group structure each week as they guide each participant through soccer skills and challenges. Sessions are structured around weekly themes that take a closer look at technical soccer skills and holistic soccer concepts
How do I register for a program?
Our online registration makes it easy for us to collect important medical information and parents to sign waivers prior to the week of the program. When registered online you will receive a confirmation email that we have received your registration. Online payment can be made via MasterCard, Visa, or American Express.
What is the latest I can register for a program?
In order to ensure that the facility and our staff are properly prepared for the program, we will not be allowing same-day registration or walk-ons.
What documents am I required to review prior to the start of the program?
During registration, you will be asked to review and accept the following documents:
- Program Liability Waiver
- Player Code of Conduct
Prior to the start of the program, you will be required to review the COVID-19 Symptom and Exposure Questionnaire.
Are there programs for children of all ages and abilities?
We have programs available for children of all abilities, aged 2 – 14 years!
For children ages 2 – 5 years, we offer a Little Sparks program. For more information, visit https://www.chicagofirefc.com/youth/littlesparks
How will children be grouped at the program?
Players will be grouped based on age and ability, as well as previous playing experience. We will maintain a maximum 16:1 player to coach ratio at all classes.
What if my child has a pre-existing medical condition?
Participants with underlying medical conditions have a higher risk of severe illness from COVID-19 (including those with lung, kidney, liver, or autoimmune diseases; serious heart conditions; obesity; diabetes; or asthma) and must provide updated written clearance from a physician to participate. COVID-19 is extremely contagious and no amount of safety precautions can eliminate the risk of exposure.
After completing the registration process, please submit any necessary documentation to Sara Reilly at firstname.lastname@example.org
What will happen in the case of injury at the program?
Each of our coordinators has received basic training in first aid, concussions, and allergies. If a serious injury does occur, then the coordinator will immediately contact the parent or guardian and, if necessary, the emergency services.
It is important that parents disclose all of the participants’ important medical information during registration to ensure that our coaches are aware of any pre-existing injury or illnesses.
What is the check-in and check-out process for the program?
Upon arriving at the facility, we ask that you follow social distancing guidelines. There will be signage and staff members to direct you in the check-in and check-out process. During the check-in process, we will take your child's temperature and ask if they have experienced any COVID-19 symptoms or exposure. If your child's temperature is 100°F or higher or your child has experienced COVID-19 symptoms or exposure, they will not be able to participate in the program.
What happens if I am late to drop off or pick up my child, or if I want to pick up my child early from the program?
If you need to pick your child up early, or know you will be arriving late, please advise a member of staff so that we can be prepared for your arrival.
Are there bathroom facilities?
Yes, all facilities will have some form of either permanent or portable facilities. The facilities will follow all cleaning, sanitation, and social distancing guidelines.
What happens if there is inclement weather?
We play in the rain! However, if the rain becomes hazardous to the players, coaches, or fields we will take a break under shelter and let the weather pass.
In the event of lightning, we will take the players to a safe location and wait 20 minutes after the last lightning strike before returning to the fields. If the storm lasts longer than 30 minutes, we will cancel the program for that day and make every effort to make up the missed hours throughout the course of the week. Chicago Fire FC cannot guarantee to make up lost hours due to inclement weather.
Due to social distancing guidelines and limited access to indoor facilities, we will remain cautious and communicate any cancellations at the earliest opportunity. All communication will be done via the email you registered your child(ren) with.
How will cancellations be communicated?
If the program must be cancelled for any reason, the coordinator will send out an email to all parents. The coordinator will then call the parents of any participants who have not been picked up within 30 minutes of the email.
What are the governmental guidelines that Chicago Fire FC Classes will be following?
You can find the guidelines for our various program locations here:
What protocols will be in place to keep everyone safe?
Chicago Fire FC Classes will follow all safety protocols required by state and local health authorities, including player wellness screening and temperature taking, social distancing, and regular cleaning and disinfecting of equipment and facilities. These resources are available to help you and your family get a better understanding of what our programs will look like this year:
- Program Liability Waiver
- Participant Code of Conduct
- Parent Code of Conduct
- Wellness questionnaire
- Onsite signage
Please email email@example.com if you have any questions.
What is the process for reporting COVID-19 symptoms or exposure for a member of my household?
If during or within 14 days of participating in a program, your child becomes ill with COVID-19 symptoms, has a confirmed case of COVID-19, or was exposed to a confirmed case of COVID-19, you must notify the Club immediately by contacting CFFC Senior Director of Community Soccer, Lee Hannant at firstname.lastname@example.org
What is the procedure if someone at the program has COVID-19 symptoms or has been exposed to it?
If someone at the program develops COVID-19 symptoms, they will be immediately isolated and sent home or to the hospital as appropriate. Any individuals who had close contact with that person (within less than six feet for 15 minutes or more) will be promptly notified, isolated, and also sent home. Depending on the circumstances, the Club may also choose to notify others as a precaution, such as the individual’s small group, and encourage them to self-monitor for symptoms. Any notifications will respect the individual’s privacy and maintain confidentiality as much as possible.
What is the procedure if someone at the program has tested positive for COVID-19?
If someone at the program tests positive for COVID-19 during or within 14 days of the program, they must immediately notify the Club and will not be permitted to return to the program until they meet public health guidance requirements for returning from quarantine or isolation. CFFC personnel will promptly notify any individuals who had close contact with that person (within less than six feet for 15 minutes or more) and will not permit them to attend the program for 14 days after exposure. Depending on the circumstances, CFFC personnel may also notify others with less significant contact and encourage them to self-monitor for symptoms. Any notifications will respect individual privacy and maintain confidentiality as much as possible.
What is the cancellation policy?
In the event that you wish to cancel your program registration more than seven days (7) before the start date of the program, a 25% cancellation fee will be charged. No refunds will be given for cancellations within seven days (7) of the start date of the program. No partial refunds will be paid if participants miss any sessions for any reason.
We will honor all refunds related to COVID-19.
Please be advised in light of the ongoing pandemic that the Chicago Fire Football Club must reserve the right to modify or cancel Programs at any time for purposes of public safety or compliance with directives from local authorities. Should this result in any future scheduling changes or cancellations, we will of course notify all participants and parents as soon as possible and work with you on appropriate next steps, including any applicable refunds.
Who should I contact if I have additional questions about a program?
Please email us at email@example.com or call us at (872) 710-0771