Supporter FAQs

Supporter Exempt Item Procedures

  • Timeline for Supporter Section Exempt Item Approval:
    • New item design must be received 72 hours prior to kick
      • For example:  For Saturday, March 21 (2:30pm kick), designs must be received by Wednesday, March 18 at 2:30pm
      • Send photos to SupporterOps@ChicagoFireFC.com for approval
         
  • Items for in-stadium support must be loaded into Supporter trailer at the warehouse at least 48 hours prior to kick
  • ALL items dropped off, must have been previously approved.  There is no onsite approval of designs.
     
  • All items attached to a pole, MUST be clear PVC
     
    • NO poles of any kind will be allowed entry at Gates, must be dropped off at least 48 hours prior to kick.
       
  • For special circumstances, pre-approved items may be dropped off at the stadium with CFFC Supporter Ops staff 4 hours prior to kick (Registered Supporter Groups or ISA Representative Only) at the 18th Street turnaround.  Please arrange with CFFC Supporter Ops.
     
  • CFFC Supporter Ops staff will load Supporter Exempt Items into the Supporter Sections 121-124,  4 hours  prior to kick
     
  • ISA Operations Crew and RSG Representatives will set Supporter items 2 hours prior to kick
     

Supporter Tailgate Information

  • Supporter Tailgate is located on the North Side of the Waldron Deck
  • Parking lots open three (3) hours prior to kick
  • There is NO tailgating allowed after kick and NO post-match tailgating allowed
  • There is NO alcohol allowed outside of the parking structure (see posted signs)
  • No parking spaces to be used for tailgate equipment only – there must be a vehicle parked in the space.
     

Supporter March to the Match

  • Route 1– Waldron Deck marching North under Waldron Drive overpass, congregate at Gate Zero (0) and continue on to Gate Seven (7) – Home Supporter entrance.
  • Route 2 – 18th Street turn-around marching under Lake Shore drive overpass, to West of Waldron Deck, congregate at Gate Zero (0) and continue on to Gate Seven (7) – Home Supporter entrance.
  • No alcohol allowed in the march
  • March items collected at Gate 7 by CFFC Supporter Ops and  stored in Supporter Trailer
    • No march items (flags, banners, instruments, will be allowed entry at Gate 7)

Supporter Section Guidelines:

  • Please read and become familiar with the MLS Fan Code of Conduct and sanction guide
  • Clear Bag Policy in Effect:
    • Bags that are clear plastic and do not exceed 12"x6"x12"
    • One-gallon clear plastic freezer bags (Ziploc bag or similar)
    • Small clutch bags, no larger than 4.5”x6.5”, with or without a handle or strap, may be carried into the stadium along with one of the clear bag options.
  • No Opposing Team Gear allowed in the Home or Visiting Supporter Sections
  • Views may be obstructed by standing Supporters, Flags and Banners
  • Must be ticketed for Sections 121-124 to access the Home Supporter Section
  • Supporter Sections 121-124 are all General Admission, No Assigned Seats

Supporter Stage Guidelines:

  • Supporter must be pre-approved to access Supporter Stage
    • Waiver must be signed & wristband worn at all times
  • No more than 10ppl allowed on the Supporter Stage
  • No alcohol allowed on the stage
  • Please contact Nando@S8C.org for information on stage access.
    ​

Safe Smoke Protocol:

  • Supporter must be pre-approved to participate in safe smoke activation
    • Waiver and safe smoke policy must be signed & wristband worn at all times
    • Safe smoke activation takes place immediately after the National Anthem and after a Fire win.
    • Safe smoke will be activated on the Supporter Stage
       

Supporter Gate Information

  • Home Supporter Entrance:
    • Gate 7  - located on the Southwest side of Soldier Field
  • Visiting Supporter Entrance:
    • Gate 47 – located on the Northeast side of Soldier Field
  • Supporter Ticket Booth – located just outside of Gate 7